Bargain sale Schwinn 230 Recumbent Exercise Bike

Over All Rating Reviews :

After exhausively reviewing this item we made the decision to buy the Schwinn instead of a product twice the cost. We couldn't be HAPPIER!. The box did arrive very banged up, but the contents were fine. I put it together in about 2 hours, but did it very slowly due to interruptions. Out entire family uses it; mom, dad, teenage son & middle school daughter. It is VERY quiet, good computer screen and nice looking. The step through design is very helpful. I would recommend this to anyone who would like an indoor exercise machine. We use it every day.

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Catalog Schwinn 230 Recumbent Exercise Bike

Over All Rating Reviews :

The bike is great. It is quiet, comfortable, and simply perfect.

The customer support is attrocious. I sat on hold for 15 minutes listening to bad background music without anyone picking up. I thought Sears was bad when my treadmill broke.

So I called again and selected "new sales". Of course someone immediately picks up. They give me the excuse that for some reason the customer support staff is busy today. Well I said, that seems to have been the story for the last several years, according to online reviews.

I ran out of time, and had to call the next day. I put the phone on speakerphone and went about my other tasks. At exactly 20 minutes, someone picks up. Then they didn't have the part I needed. I needed to buy the whole computer, which would have cost $210. All I needed was the connector at the back, which broke when I tried to get the cables apart. It's a poor design, and they don't carry the part which I'm sure has broken on others, as I've read such in reviews.

So the customer support needs a few more people on staff. A 20 minute hold time, if this is a regular occurrence, is out of line.

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